Even during times of uncertainty, JWB President Alex Sifakis says real estate opportunities exist and recommends 8 strategies to stay on top.
northeastern us, ceo-to-ceo advice, customer experience, real estate, coronavirus
As CEOs plan to adapt, revive and develop growth strategies for their businesses, here are five key areas to consider in this time of crisis.
member contributors, europe, customer experience, expanding business, strategy and planning, technology, coronavirus
CEO Sean Kelly shifted his company’s focus to supplying healthy snacks for a COVID-19 remote workforce.
pacific us, technology innovation, customer experience, Hunger and Undernutrition, coronavirus
Full-service restaurants have to dramatically change to survive now and after COVID-19.
southeast us/caribbean, business innovation, customer experience, coronavirus
During the COVID-19 crisis, prioritize time to connect with your customers.
member contributors, southeast us/caribbean, ceo-to-ceo advice, company culture, customer experience, leadership integrity, trust, coronavirus
Wahtari CEO Christoph Maichel says the COVID-19 pandemic has shifted fintech companies to focus on customer interaction.
europe, technology innovation, finance, customer experience, coronavirus
Love reviews or hate them, if you’re a business owner, you need to pay attention to them. Here are the strategies to populate your online presence with genuine reviews that your consumers can trust.
member contributors, europe, marketing and branding, customer experience, trust
AI allows marketers to easily personalize communication so consumers perceive a more customized experience, giving them a more positive impression of the brand.
member contributors, technology innovation, northeastern us, marketing and branding, customer experience
Building strong rapport and trust with your public is a priority more than ever for CEOs.
member contributors, global pulse, northeastern us, marketing and branding, customer experience, trust
Leadership integrity is vital to sucess. eKomi’s CEO Michael Ambros warns 88% of consumers believe online reviews as much as personal recommendations.
member contributors, europe, customer experience, leadership integrity, trust
While there’s plenty of chatter about the demise of traditional retail shopping and the dominance of the e-commerce environment, the reality of today’s retail commerce is not quite so binary according to Salesforce’s newest “Connected Shoppers Report.”
technology innovation, salesforce, customer experience, sales, business trends, retail
Salesforce’s “State of the Connected Customer” finds today’s consumers expect to be treated like individuals, with 73% replying companies should understand their needs and expectations.
technology innovation, salesforce, customer experience
Two massive trends are forcing customer-centered rather than
product- or activity-centered behavior by organizations. The global capacity to connect and the aggregate power of global computation are fueling rising customer expectation in both for-profit companies, and public and non-profit institutions – from health care to education to government.
technology innovation, alliance partners, salesforce, business innovation, customer experience